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Intentional Design - The World of Content Convergence According To Rahel Bailie

Registration now open for content strategy conference

Registration is now open for the STC Content Strategy Forum 2010

Consequences of not having a good content strategy

An unexpected, informal usability test shows the role of content as part of the overall user experience.

Content strategy explained: two perspectives

nForm rep Matthew Nish-Lapidus interviewed me and Kristina Halvorson, in advance of the CANUX 2009 weekend workshop in beautiful Banff, on the topic of content strategy. The interviews, in podcast form, discuss content strategy from quite different perspectives, yet there is an underlying similarity about this field of practice. In true content strategy form, the [...]

Naming the “other” type of content strategy

Can the term "product lifecycle content strategy" be used to describe strategies for critical-path product content? Discuss.

Managing Your Online Brand: A Vancouver Workshop

Attend this Vancouver workshop on promoting yourself and your career with the responsible use of social media.

How to alienate customers and drive away prospects

A content strategy anticipates the info users may need, and provides it in the best way. Here's a how-not-to example.

Treasure and the hunt: a content strategy take on user experience

If your search, or "treasure hunt," doesn't lead to the expected content "treasure," your user experience has failed due to lack of content strategy.

Favicons

Just created a favicon for my site with a Favicon Generator. Now, to figure out where it goes on my site so it will display correctly.

Want to learn about content strategy?

Content strategy presentations during 2009 - learning opportunities.

Component content management as content mashup

Using the metaphor of mash-ups, explaining component content management.

Scott Abel Live!

Notes

Using The Community

To take full advantage of all of the features of The Content Wrangler Community, complete the following tasks.

1. Complete your profile (document who you are, where you work, and what you do)
2. Upload you photo (headshot photos are best; icons are acceptable)
3. Find and join groups of interest (topic and product based groups are both welcome)
4. Add comments to interesting… Continue

Created by Scott Abel Apr 21, 2008 at 7:17am. Last updated by Scott Abel May. 9, 2008.

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Get a Free Trial of The NEW Adobe Technical Communication Suite

Office Intervention: Break Me Out Of Email Jail

Learn To Present Like Steve Jobs

The Google Translator Toolkit

Linked2 Connects Adobe FrameMaker to Documentum

Linked2 is a plug-in for Adobe FrameMaker that allows users to access documents in the EMC Documentum repository. It has complete support for the Darwin Information Typing Architecture (DITA), the topic-based XML standard. Linked2 users can reuse DITA XML chunks and graphics. The product also provides support for conrefs, xrefs, hrefs and other reusable components.

Linked2 also provides secure login, intuitive search and retrieval of modular content components, metadata support, extensible and configurable behavior and workflow functionality, as well as support for virtual document creation.

Google Street View, Privacy and You

Forum

Jill Holdaway

How do you track topic usage? 2 Replies

Outside of our content management system, we're been using an Excell spradsheet to track the client keys of topics used for different areas of product documentation. We also use it to list new or c...

Tagged: tracking, topic

Started by Jill Holdaway in Miscellaneous. Last reply by Scott Abel Nov 1.

Dorothy Hoskins

DITA Open Platform Editor 5 Replies

Has anyone tried the DITA OP Editor? http://www.dita-op.org/ -- I am interested in what you think of it.

Tagged: xml, editor, DITA

Started by Dorothy Hoskins in Technical Writing - Resources for Beginners. Last reply by Dorothy Hoskins Nov 10.

David Farbey

User documentation survey

I've just launched my latest user documentation survey which you can find at http://tiny.cc/smgkc I'd like to get feedback from people who use the user documentation that comes with gadgets and so...

Started by David Farbey in Miscellaneous Sep 10.

John T. Williams

Handheld Consoles - Beyond Games?

Has anyone started developing content other than gaming for handheld game consoles? I'm looking at my daughter's Nintendo DS, and really like the dual-screen format. For example: a how-to or inste...

Tagged: small-screen, content, mobile, devices, DS

Started by John T. Williams in Technical Writing - Resources for Beginners Sep 14.

Jenny Watson

Web analytics for tracking hits to online help pages 3 Replies

Hi I'm wondering about using a web analytics tool for tracking hits to online Webhelp topics. We want to track which context sensitive topics and other topics are being used most often so that we ...

Started by Jenny Watson in Miscellaneous. Last reply by Ivan Walsh 17 hours ago.

Lisa A. Dix

Who does what? Writer role illustrator role 1 Reply

In your organization who creates legends (tables) for illustrations? We use Arbortext Editor for writing, Adobe Illustrator for creating graphics with a final output of png.

Tagged: roles

Started by Lisa A. Dix in Miscellaneous. Last reply by Wanda Phillips Sep 9.

Suz Patton

Integrating Google Site Search with WebWorks 5 Help

I would like to use Google Site Search to search our online help. However, I am not sure how to integrate the tool with the WebWorks 5 output. Should I use frameset.htm? If so, does that mean I hav...

Tagged: WebWorks, Google

Started by Suz Patton in Miscellaneous Aug 7.

Elliot Nedas

XTM – the spiritual successor to Idiom

The torch of advanced, Java based translation technology has not died with the sad demise of Idiom, XTM from XML-INTL has now picked up the baton and is now ready to beat all of the competition. Th...

Tagged: technology, Translation

Started by Elliot Nedas in Miscellaneous Jul 24.

Bob Durkee

CMS User Groups? 3 Replies

Is anyone aware of a content management user group in the Minneapolis/St. Paul area? My company is moving toward a CMS trial and we'd like to connect with others who have experience implementing a ...

Started by Bob Durkee in Technology Basics - Resources for Beginners From Mr. Noobie. Last reply by Bob Durkee Oct 19.

Maya Lucchitta

Small Content Management Systems 11 Replies

I've only worked on enterprise-wide content management systems and am now trying to find a good small one to set up for a small non-profit company. Any suggestions of fairly easy to use, but not to...

Tagged: content management systems, cms

Started by Maya Lucchitta in Miscellaneous. Last reply by Rahel Anne Bailie Oct 22.

Blog Posts

Pete Smith

Making music is a labour of love, making money is a by-product.

In a perfect world we would give all our music away for free and survive on touring revenue, merchandising and licensing income. Alas this is not always possible. In order to eat we have to sell a few CD’s. The good news is that much of our catalog has been released under this creative commons license http://creativecommons.org/licenses/by-nc-nd/3.0 We have made many Antiqcool songs free to download for a reason, we want you to sprea… Continue

Posted by Pete Smith on November 18, 2009 at 11:57pm

Pete Smith

Mashable Review : Free Music Monday

Antiqcool : Girl in a Room — Wistful, sad and beautifully spare track with acoustic guitar, vocals and synth.

Free Music Monday

Posted by Pete Smith on November 18, 2009 at 11:56pm

GunnerK

How Does Social Media Works To Us?

According to the RSW/US and Second Wind, most of the agencies have using social media sites like Twitter, LinkedIn and Facebook to market themselves or pursue client prospects. And the way it was presented isn't like movie reviews but with basis and over-all ac… Continue

Posted by GunnerK on November 16, 2009 at 12:45am

Scott Abel

Apple iTablet Multitouch Tablet: Will It Change Computing As We Know It?

It's expected to be the Kindle killer! And, who could think anything less. After all, Apple has sold hundreds of millions of iPods and iPhones and demand is still growing strong as the company rolls out the two popular consumer devices in nations around the globe. Our guess is a flawless design paired with unparalleled usability and advanced functionality will make existing eBook readers and tablet PCs seem like stone tablets. Speculators say we won't have to wait long, as Apple is rumored to be… Continue

Posted by Scott Abel on November 1, 2009 at 2:34pm

Rahel Anne Bailie

Talking about Content Strategy

I'll be presenting a webinar tomorrow on 3 Smart Strategies for More Profitable Content Management: Leveraging Your Corporate Content Assets in a Tight Market. It's a big-picture view of content strategy that you can use to leverage your influence with your organization. You can get more information here:
http://now.eloqua.com/es.asp?s=1251&e=218&elq=d16a89993849436d9fc965b1df74fe53

Posted by Rahel Anne Bailie on October 21, 2009 at 1:16pm

Timothy Thompson

Do Bid Boards Actually Work?

As a freelancer, I've tried out several different bid boards, mostly with minimal to no verifiable increase in helping me land writing projects. They all have their pluses and minuses. Here are a few of the major ones I've tried:

* Elance - Requires monthly payment. Competition is fierce and the ramp-up time from dismally low project bids to making a decent (if moderate) living from Elance projects is impossibly tortuous, at least for me. Sorry, spending the hours needed to set up an effective… Continue

Posted by Timothy Thompson on October 16, 2009 at 3:30pm

Sarah Coleman

Free eBook: Social Network Marketing, 12 Steps for Success

I got this one from a friend last night and read it cover to cover. This should help us all get to the next level in regards to marketing on social networks and social media.



You can download it here:
http://tinyurl.com/ybbbdo9




Posted by Sarah Coleman on October 9, 2009 at 5:40pm

Duo Consulting Web Content Management Blog

The Website Experience Nexus

When designers and marketers become too clever, or emphasize the brand without regard for audience context, usability is compromised. An optimla user experience balances usability, desirability and utility.

Marketing Challenge Tests Speed, Creativity, Collaboration

90 professional marketers gathered to test and improve their skills at the Windy City Social Marketing Challenge in Chicago.

Seeing Around Corners – 2010 Internet Prognostications

Interview: Internet issues in 2010 related to technology, net neutrality, government intervention, and the importance of "local"

JustWriteClick

Talkin’ ’bout a revolution at the STC Summit 2010

I don’t know if it’ll sound like a whisper, but I am excited that my proposal was accepted for the 2010 STC Summit in Dallas! Here’s what I’ll be presenting: I’m participating in a Content Strategy Progression as described on the STC Content Strategy Special Interest Group blog entry on said progression. I’ll talk about content [...]

Trip report from Non Profit Bar Camp Austin

I could only attend Non Profit Bar Camp Austin in the morning, but it was quite enjoyable. Bar Camp is definitely one of those meetings where the conversations had between the sessions can as informative as the actual sessions. I arrived and signed in and was standing in front of the board right when the orientation [...]

Comparing RSS feeds to social networks

Jakob Nielson and his research group, Nielsen Norman Group, have done it again – letting us know how users are actively perceiving and using social software for different business tasks. This research is important as the social web evolves so that we, as web content creators, know the best ways to present and offer different [...]

I'd Rather Be Writing

Contingent Senior Technical Writer Opening at LDS Church’s ICS Department in Riverton, Utah

We’re looking for a contingent senior technical writer to join our User Education team, part of the LDS Church’s Information and Communications System department in Riverton, Utah. This is an opportunity to work in an agile environment with about 600+ talented IT professionals. As a member of our team, you’ll also get to work with [...]

What I’m Presenting on at the Dallas Summit

At the STC Summit in Dallas this year (May 2-5), I’ll be giving a presentation titled “Developing a Personal Voice in Audio.” I’m moving in the direction of screencasts, focusing on the audio component in this presentation. Here’s the presentation description: Narrated video tutorials — both scripted and spontaneous — are a powerful tool tech writers can [...]

Embedding Videos into Madcap Flare

One of Flare’s shortcomings is the inability to easily embed video files. However, if you use the Camtasia Studio’s Express Show format as your video format (and you choose the SWF option), you can insert the video into Flare by inserting the video as if it were a picture. Here’s a two-minute screencast showing the [...]

White River - Technical Writing-Related Articles

Trends: The Death of Taxonomies, revisited

As knowledge and information piles up around us, how can we categorize and manage it all? This is an interesting article for anyone who comes anywhere near taxonomies. I'm intrigued by the author's suggestion to drop the title "taxonomist" and use "information cartographer" or "metadata architect" instead.

Constant Transformation Is the New Normal

This is a message that could be hung up on office walls throughout the world. If you follow discussions about content strategy, you have probably noticed discussions about technical writers who need to redefine or reshape their current job because it *is* changing. Change sounds so simple, but it is so painful and difficult for many people. That is why the message needs repeating. Not to threatened and cajole, but to encourage and support (the process). Read and share!

James Michelson on Marketing Content

You can’t trickle market a trickle (and make money)

You can’t trickle market a trickle and make money. The real cost of email marketing, continued.

Air Travel for Sales? No Thanks...

I will be the first to admit that I hate airline travel. It is unreliable, inconvenient, expensive and down right unpleasant. We avoid business travel if we can. In that vein, both principals at JFM took great umbrage to a...
 
 

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