Documentation Managers Discussions (7)

Discussions Replies Latest Activity

Debbie Pulver How do you decide the formats in which to supply technical information?

Background: For our current product, which is software-controlled modular and highly configurable telecommunications equipment, we provid...

Started by Debbie Pulver

0 Sep 2

Brian Winter What do you look for in a Tech Writer job candidate?

We recently hired three new Information Developers. The other group leaders and I had a LOT of discussion about what kind of people we we...

Started by Brian Winter

6 Sep 2
Reply by Debbie Pulver

Rebecca Esgro End User Surveys

Hello All, I am new to the group and have enjoyed reading the many insightful posts related to motivating employees... This has encourage...

Started by Rebecca Esgro

2 Jun 18
Reply by Rebecca Esgro

Gordon McLean How do you motivate?

Like every business, we are under pressure to produce MORE with the same resource, in the same timescales. Putting aside the project tria...

Started by Gordon McLean

2 May 29
Reply by Mike Wethington

Scott Abel What issues are preventing you -- and your department -- from becoming more productive?

There's a lot of frustration in the industry today. Vendors are promoting new technologies, products, and services that can make us more ...

Started by Scott Abel

9 May 21
Reply by Briana Wherry

Scott Abel Do you collect metrics?

I've been doing a series of presentations aimed at educating technical documentation managers about metrics collection tactics and tools....

Started by Scott Abel

4 Apr 28
Reply by Scott Abel

Nikki Bridwell Anyone using TFS (Team Foundation Server) for documentation

The R&D department has recently decided to use TFS to faciliate bugs and features through the life cycle. Currently doc is not really...

Started by Nikki Bridwell

0 Apr 18

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Recommended Reading

The Rockley Blog

Content Management – A blessing and a curse or how I became overhead…

As I sit here in Bora Bora, I can finally take a breath. It’s 6 pm. I have been trying since 5 pm to tear myself away from my cube so that I could take a few minutes to clarify my thoughts regarding our Content Management System. Lest you think I am sitting on a [...]

Serving Multiple Touch-points – Old School Tricks

As the old adage goes, “It costs more to find a customer than to keep a customer”. You can keep your customers satisfied by knowing them better and serving up the most appropriate content in the form that suits them best. In the old days, we could get by using manual means to manipulate corporate [...]

The Flavors of CM: Content Management vs Document Management

There are many different perspectives around on what content management is and isn’t and what a Content Management system needs to do. According to that font of all knowledge, Wikipedia, “A content management system (CMS) is computer software used to create, edit, manage, and publish content in a consistently organized fashion. CMSs [...]

Steve Manning speaking at IPCC 2008 Conference

Steve Manning speaking at the IPCC 2008 Conference on July 13-16, 2008 in Montreal, QC.

Ann Rockley speaking at DocTrain Life Sciences Conference

Ann Rockley will be speaking at the DocTrain Life Sciences Conference on June 23-26, 2008 in Indianapolis, IN.

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