Jon Jackson Male Copenhagen, Denmark: Share

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Information Architecture

43 members
DITA for Training and eLearning

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Grow Your Wiki

34 members
Leading Change

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Localization & Globalization for Docs and Help

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Jon Jackson's discussions

Scenario-based versus task-oriented documentation
1 Reply

Started this discussion. Last reply by Kai Weber Sep 10.

Persona-Based Content

Replied May 8

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Jon Jackson's Page

Profile Information

Job Title:: System Development Consultant, IMS System Environment Documentation

Company Name:: SimCorp

About Me:: I’ve been writing and developing documentation strategies for more than 20 years. I have worked for large and small organizations, in both developed and less-developed departments, in California, Czech Republic and now in Denmark. My current endeavour is trying to add some structure and documentation best practices to an untamed beast.

My specialties include:
Technical communication
Multimedia
Information architecture
Single sourcing
XML migration
Information Mapping
Documentation planning and management
Usability
Persona-based documentation
Methodology and process documentation
Communication for international audiences

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Medieval helpdesk

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Comment Wall (5 comments)

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At 8:04am on August 29th, 2008, Kai Weber said…: Hi, Jon,

methinks we're feeding the same untamed beast... :-)

At 4:53pm on July 2nd, 2008, Maxwell Hoffmann said…: Jon, thanks for joining the Localization & Globalization for Docs and Help Forum. You have a fascinating background and your experience will be of great benefit to all of the members. There will be some new threads initiated soon. (I've been on the road with limited internet access.)

At 4:48am on April 30th, 2008, Verner Andersn said…: HI Jon
I have no scrum experience yet, but now I am a certified scrum master so at least I know the theory.

At 5:02am on April 15th, 2008, Scarlett de Courcier said…: Hi Jon,
Yes, I find psycholinguistics fascinating too; and it is useful to my work - mainly in advertising, but also in the other fields I work in. There's very little in life I don't find interesting though, which is possibly why I do so much!
I wasn't aware of the website link you gave me; so thanks, I'll check it out!
Have a good day.
Scarlett

At 7:48am on April 10th, 2008, Scott Abel said…: Welcome to The Content Wrangler Community! I'm glad to see you joined us and hope you find this community a great place to locate and share information among peers. As the network grows, so too will the services offered. So, keep an eye out for new ways to interact with each other. And, if you need help, just ask. We'll do our best to assist.

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