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David Jones 43, Male Warrington, United Kingdom: 1u3nksym9rxqo; Share

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Profile

Job Title:: Documentation Manager

Company Name:: Martin Dawes Systems

About Me:: Experienced in all types of online and printed user documentation I am currently leading the effort to improve and extend the scope of user documentation for MDS. This is being done on the back of a content management system, AuthorIT, which allows us to single source our content and publish to multiple formats.

Knowledge Management is also part of my remit.

I am a Member of the MISTC and the STC.

Website:: http://www.linkedin.com/in/dacjones

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David Jones's Blog

How far can you push an analogy?

I have finished that article for the ISTC Communicator magazine which I started back in April and mentioned in a blog post back then. The gardening analogy I use for managing content is rather pushed to the limit and was further pushed in the copy edit process. I do wonder how far you can push without it becoming comical. Hopefully, we haven't got that point, but we shall see. When it is published I… Continue

Posted on August 7th, 2008 at 1:58pm — No Comments (Add)

Hooray an AIT 5 version that works

Yes you read the title right, version 5.1 of Author-it seems to work. It publishes and everything. OK so there are still a few bugs but we can live with them, and after conversion we did have a couple of dodgy objects that needed removing. It's also very slow on the client side, for our now 2 year old PCs. MY laptop is faster but even that shows the strain taking 3 - 4 seconds to open an object. However, I can live with the speed. Now that we've been able to use it, we appreciate how much easier… Continue

Posted on August 7th, 2008 at 1:41pm — No Comments (Add)

Limerick

So I'm Limerick for the night, visiting our Irish office. Microsoft Infopath is on my mind. How can I use it on our sharepoint intranet. I have had some good pointers from people over here, all I need to do is translate it all into a coherent plan. Convince a number of people that adopting infopath for many of our internal documentation processes may prove a rather big hurdle too. Ultimately it is using our sharepoint intranet… Continue

Posted on July 22nd, 2008 at 4:28pm — No Comments (Add)

Still fighting with AIT version 5.0 - a Rant

The word of the day for a dictionary site a couple of weeks back was 'defenestrate' to throw out of the window. Which at times over the last few months I have wanted to do with Author-it 5.0. Every time that we have tried to upgrade we have been thwarted by a bug that makes it impossible to use effectively. Underneath it is still a great tool but there have been too many irritating bugs in it. I am currently trying to rollout the tool to several other departments and I would like to use 5.0 rath… Continue

Posted on July 18th, 2008 at 11:19am — No Comments (Add)

Time

Time is in short supply these days and technology seems to promise all sorts of time savings. We were short of time in my department before I arrived. Constant cycles of software releases and supposedly no time to do anything else. Certainly that was the mindset and it was communicated far and wide. We now have a 'can do' attitude rather than a 'can't'. What brought about this change? It had something to do with the adoption of our CMS, Author-it. This freed at least 25% of our time releasing th… Continue

Posted on June 18th, 2008 at 4:38pm — No Comments (Add)

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At 3:47pm on March 20th, 2008, Scott Abel said…: Welcome to The Content Wrangler Community! I'm glad to see you joined us and hope you find this community a great place to locate and share information among peers. As the network grows, so too will the services offered. So, keep an eye out for new ways to interact with each other. And, if you need help, just ask. We'll do our best to assist.

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