Hanna Nelson's Page
Hanna Nelson's Groups
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DITA and Content Management
(41 members)
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Moving into Content Management
(55 members)
Profile
- Job Title:
- Senior Technical Writer
- Company Name:
- Ensequence
- About Me:
- Experienced technical writer and editor for a wide range of subjects, including interactive television application development, tagging, churn, and broadcast, UNIX/Linux system administration, and large storage system and database administration.
Focused on user advocacy and interested in collaborative UI design, heuristic evaluation, and usability testing.
Experienced working collaboratively with local and remote teams in extremely large organizations as well as being the lone writer in a smaller organization, responsible for the entire documentation set from conception to publication.
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Recommended Reading
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The Flavors of CM: LCMS and LMS
A lot of the systems we tend to talk about are focused on either technical publications or on generalized publishing. But there’s another focus area for content management that we haven’t talked about a lot that should be talked about: Learning materials, aka training materials. Enter Learning Management Systems (LMS) and Learning [...]
Content Management – A blessing and a curse or how I became overhead…
As I sit here in Bora Bora, I can finally take a breath. It’s 6 pm. I have been trying since 5 pm to tear myself away from my cube so that I could take a few minutes to clarify my thoughts regarding our Content Management System. Lest you think I am sitting on a [...]
Serving Multiple Touch-points – Old School Tricks
As the old adage goes, “It costs more to find a customer than to keep a customer”. You can keep your customers satisfied by knowing them better and serving up the most appropriate content in the form that suits them best. In the old days, we could get by using manual means to manipulate corporate [...]
The Flavors of CM: Content Management vs Document Management
There are many different perspectives around on what content management is and isn’t and what a Content Management system needs to do. According to that font of all knowledge, Wikipedia, “A content management system (CMS) is computer software used to create, edit, manage, and publish content in a consistently organized fashion. CMSs [...]
Steve Manning speaking at IPCC 2008 Conference
Steve Manning speaking at the IPCC 2008 Conference on July 13-16, 2008 in Montreal, QC.
© 2008 Created by Scott Abel
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