Deanne Levander's Page
Profile
- Job Title:
- Technical Writer
- Company Name:
- TCF National Bank
- About Me:
- 25+ years in technical communication. Industry experience includes insurance, finance, banking, chemical & other manufacturing, agribusiness, meteorology, public transportation, software (supercomputer, manufacturing systems, etc.). "Read it once and get it."
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The Flavors of CM: LCMS and LMS
A lot of the systems we tend to talk about are focused on either technical publications or on generalized publishing. But there’s another focus area for content management that we haven’t talked about a lot that should be talked about: Learning materials, aka training materials. Enter Learning Management Systems (LMS) and Learning [...]
Content Management – A blessing and a curse or how I became overhead…
As I sit here in Bora Bora, I can finally take a breath. It’s 6 pm. I have been trying since 5 pm to tear myself away from my cube so that I could take a few minutes to clarify my thoughts regarding our Content Management System. Lest you think I am sitting on a [...]
Serving Multiple Touch-points – Old School Tricks
As the old adage goes, “It costs more to find a customer than to keep a customer”. You can keep your customers satisfied by knowing them better and serving up the most appropriate content in the form that suits them best. In the old days, we could get by using manual means to manipulate corporate [...]
The Flavors of CM: Content Management vs Document Management
There are many different perspectives around on what content management is and isn’t and what a Content Management system needs to do. According to that font of all knowledge, Wikipedia, “A content management system (CMS) is computer software used to create, edit, manage, and publish content in a consistently organized fashion. CMSs [...]
Steve Manning speaking at IPCC 2008 Conference
Steve Manning speaking at the IPCC 2008 Conference on July 13-16, 2008 in Montreal, QC.
© 2008 Created by Scott Abel
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I am glad to meet another technical writer like yourself online. I can relate. While serving in the US Coast Guard, I used to write Dept of Transportation technical manuals in regards to waterfront transport inspections processes for freight ships and warehouse locations. Some of the companies we inspected included Delmonte,Shell,Exxon,West Vaco,US Naval bases,State Port Authorities etc.... I enjoyed writing manuals to simplify learning and job check-off procedures.
Please feel free to contact me if I can assist or to share ideas on potential projects etc..
Have a great weekend!