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What type of model are you using for structured FM? When I was at Tellabs we had some great success using Information Mapping, which could migrate over to DITA. On top of that, we were building a Simplified English environment with help from Tedopres. What kind of SE environment are you building? Are you building your own terminology database? Good luck on these projects! I hope to hear more about them.
Jon
May I quote this portion of your response in my next article, "I think the Agile, iterative approach is great, but I miss the up-front, fleshed-out spec that gave me the full picture early in the project"?
I think it's an excellent question and a concern expressed by many new Agilists.
Let me know soon since I have to publish to Scot Abel this week.
Thanks,
Eric
P.S. Please consider adding a photograph of yourself (or an icon people can use to recognize you). Research shows social network participation increases between individuals who have photos in their profiles.