Suzanne Sowinska's Page

Suzanne Sowinska's discussions

 

Profile

Job Title:
Senior Manager, Content Publishing
Company Name:
Microsoft Corporation
About Me:
I manage a team chartered with improving the performance of the Content Publishing discipline as part of Microsoft Engineering Excellence. The goal of Engineering Excellence is to drive efficiency improvements that support growth and innovation by developing people, defining business processes, and deploying and sharing the best tools. Over the past three years I have acted as the corporate level voice for the discipline and have been focused on strengthening content publishers within the company through events, talk series, building of a best practices guide and handbook, creation of a job discipline center, and launching a core training curriculum.
Website:
http://microsoft.com

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At 7:45pm on June 10th, 2008, David Chambers, AM.APMP said…
Suzanne, are you the same person or related to the Suzanne Sowinska who wrote the introduction to Grace Lumpkin's book _To Make My Bread_ (http://www.press.uillinois.edu/books/catalog/44dyt2qp9780252065019.html)? Would appreciate your reply greatly.
At 2:54pm on May 19th, 2008, Kent Taylor said…
Hi Suzanne,

I've been in the Content Publishing business for just over 30 years, and I share your passion for Excellence. I managed Pubs at AT&T/Lucent Technologies for 20 years, and drove the implementation of many tools and processes to improve quality and productivity across multiple languages and media. Some projects were more successful than others, but applying technology to improve productivity was generally pretty straightforward.

Improving QUALITY was a lot more difficult, primarily due to a lack of tools/technology. Generating, collecting, compiling, and analyzing information quality metrics had to be done manually - and it was hard work. And because the work was done by human beings, metrics were subjective and not repeatable.

Then I discovered a technology that enables formal Quality Management in the Content Publishing environment. Decades of R&D in Natural Language Processing have finally resulted in tools that can objectively and repeatably perform copy editing functions, including spelling and grammar checks, style guide and terminology guideline conformance checks, translatability checks, and large-scale sentence-level reuse suggestions. And automatically generate subjective, *actionable* metrics and reports. Now I spend all of my waking hours sharing the good news with anyone who will listen.

If your charter is to deploy the *best* tools and processes for ensuring quality across the content supply chain, you need to evaluate the acrolinx(R) Information Quality Suite. Seven of the top 10 global software companies (and many other Global 2000 companies) use acrolinx Information Quality tools to substantially improve source-language quality, while simultaneously reducing translation costs and time-to-market.

I encourage you to check out www.acrolinx.com, or give me a call at 970.921.3700. Or stop by and see me at the STC Expo or one of the DocTrain events.
 
 

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