Laura Filla's Page

Laura Filla Female Kansas City, United States: otn9ukj9vx0p; Share

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Profile

Job Title:: Sr. Technical Writer

Company Name:: TouchNet Information Systems, Inc.

About Me:: I'm primarily interested in... training/elearning development tools and best practices. Also very interested in help system development and single-sourcing from Madcap Flare (webhelp and FrameMaker output).

Love to chat about... how adults learn, flexible tools that can be used for multiple needs, informal learning on the job, dogs.

Things I need to learn more about... XML, Flash, PhotoShop (it makes me use bad words).

Comment Wall (11 comments)

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At 1:22am on March 26th, 2008, Jenise Cook said…: Laura, I invite you to visit my humble blog. It's a small step toward greater things, I hope!

http://ridgeviewmedia.com/blog/

~Jenise.

At 6:15am on March 21st, 2008, Neil Perlin said…: Let me know what you come up for the definition and how difficult it was to find. This is definitely a "big consulting" concept and such concepts aren't always clearly defined in a public venue.

Regards,
Neil

At 5:00am on March 20th, 2008, Neil Perlin said…: Hi Laura,

Thanks for the kind words. The follow-up to the accounting column is going to be delayed a bit. That column - cost-justification techniques for technical communicators - has taken on something of a life of its own. But the more I look at changes in the industry, the more I think that topics like that - the business side of things - is just as important as the technical side. If we can't justify our existence within our companies, all the cool technology won't save our jobs.

And, of course, there's a huge cost-justification component to single sourcing - one of your interests. The fact that the big consulting companies like Bain have not only stepped into the arena of single sourcing but have even attempted to alter its direction with "multi-channel publishing" says something about that.

This profession is definitely going in some unexpected directions, which is what makes it so interesting...

Cheers,
Neil

At 8:16am on March 19th, 2008, Cheryl Murphy said…: Thanks for the add. I look forward to visiting the Flare group often.

At 6:08am on March 19th, 2008, Neil Perlin said…: Hi Laura,

Sorry to not remember you, although I'm pretty sure I would if I saw a photo. My memory for names got overloaded years ago, but I'm very good with faces.

Are there any particular topics that I've touched on that you've found more interesting?

Regards,
Neil

At 1:10am on March 19th, 2008, Jenise Cook said…: Laura, glad you enjoy training/e-learning. I left a comment on your Group page. Hope we all can learn more from each other.

At 8:13pm on March 18th, 2008, Mollye Barrett said…: Hey Laura, Glad we're connected. Hope to see you somewhere soon!
BTW- cool page...
Mollye

At 5:14pm on March 18th, 2008, Cheryl Murphy said…: I love what you've done to your page - it showcases your creativity.

At 5:07pm on March 18th, 2008, Neil Perlin said…: Hi Laura,

Thanks for the invitation. Have we met? (Forgive me for asking...)

Regards,
Neil

At 2:03pm on March 18th, 2008, Ted Kopp said…: Thanks for starting the Training Development Group! I've already met a lot of nice like-minded people in this group.

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